Delivery Information
Delivery Company ㅣ FedEx (02-3496-7777)
Delivery Area ㅣ Overseas regions
Delivery Cost ㅣ Negotiable
Delivery Time ㅣ Varies by region
Notes
- Delays and stockouts may occur due to high order volume and supply issues.
- For products that require longer than the standard delivery period or are out of stock, we will contact you individually.
Exchange and Return Information
Application Method ㅣ Submit a request within 7 days of receiving the product through the call center (070-7543-8026) or the Q&A board on our website.
Shipping Cost ㅣ For simple change of mind, the customer is responsible for round-trip shipping costs.
Return Address ㅣ 5th floor, Room 505-506, LEAD1 Center, 91 Yangsan-ro, Yeongdeungpo-gu, Seoul
Notes
- In the case of a simple change of mind, exchange or return is possible within 7 days of receipt. (Exchange/return shipping costs are the customer's responsibility)
- In case of product defects or wrong delivery, exchange or return is possible within 7 days of receipt after contacting the customer center. (Exchange/return shipping costs are free)
- Due to the nature of the product, exchange/return is not possible for simple change of mind, damage or breakage due to carelessness, or if the product has been used or opened.
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